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Frequently Asked Questions

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.


Frequently Asked Questions

**1. How can I place an order?

  • To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

**2. Can I modify or cancel my order after it's placed?

  • Once an order is confirmed, we begin processing it immediately. Therefore, modifications or cancellations are not guaranteed. Please contact our customer support team as soon as possible for assistance.

**3. How can I track my order?

  • After your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your delivery on our website or by entering the tracking number on the carrier's website.

**4. What payment methods do you accept?

  • We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options. All accepted payment methods are displayed at checkout.

**5. Is my personal information secure?

  • Yes, we take the security of your personal information seriously. Our website employs industry-standard encryption and security measures to protect your data. For more details, please refer to our Privacy Policy.

**6. What is your return policy?

  • We offer a hassle-free return policy within 30 days of receiving your order. For more details on returns and exchanges, please visit our Returns & Exchanges page.

**7. Do you ship internationally?

  • Yes, we offer international shipping. Shipping costs and delivery times vary by location. Additional customs and import duties may apply for international orders.

**8. How can I contact customer support?

  • For any inquiries or assistance, our customer support team is ready to help. You can reach us via sales@yinraohair.com.

**9. What should I do if I receive a damaged or incorrect item?

  • We apologize for any inconvenience. Please contact our customer support team immediately with your order number and a photo of the damaged or incorrect item. We will arrange for a replacement or refund.

**10. How can I subscribe to your newsletter for updates and promotions?

  • You can subscribe to our newsletter on our website. Simply enter your email address in the provided field, and you'll receive regular updates on new arrivals, promotions, and more.

If you have any other questions or concerns, feel free to reach out to our customer support team. We're here to assist you!